留学生インタビュー

I learned about this internship for foreign students program through my university's website for students. As a third year student, I am in the midst of the job-hunting process. I chose to participate in an internship at this company because I felt that it would allow me to make use of the language skills that I am studying and also because it was a job that would enable me to meet people. I also thought that an internship at a famous company within the JAL Group would prove useful to me in my future job-hunting activities.

Initially, my job was to offer interpretation and information services at the International Passenger Terminal lounge where direct flights between Haneda and Hong Kong arrived and departed. However, I was also assigned to help customers at the arrival/departure gates as when as around the check-in counter as well as providing information services for the direct light between Haneda and Seoul.

There was a lot of specialized terminology used in staff meetings as well as in their conversations, and in the beginning there were times when I could not understand what was being said at all. I thought that I was not good at my job and became worried, but after about two weeks, I was able to take notes. I checked each term, one by one, and by the end of my internship, I was able to understand about 80% of what was being said.

What I learned was that there were clear rules and arrangements already in place for each operation and that they were carried out with certainty. I thought this precision was very much like the Japanese. Also, in the past, I thought that even if I make a mistake, it would be alright if I took responsibility for it. However, I became keenly aware of the fact that a mistake I make cannot be dealt with simply by my taking responsibility for it because it ultimately becomes the company that has to take responsibility.

What was a bit tough was that I had to go to work very early in the morning when I was working the early shift. However, it also made me feel like a pampered princess because a taxi would come to pick me up [since public transport was not yet running] at 5:00am.

I was able to gain the confidence of being able to work at a Japanese company through this internship. I hope to find employment at a Japanese company in the future and test myself to see just how much I can do on my own with my capabilities.

Uploaded on 31st March 2009